Practice A
Read the whole sentence and think how to change the underlined phrase into a more formal, legal and professional version. When you are ready, click on the phrase and check one possible suggestion.
minor defect
request a full refund
replace the product
return the product
proof of purchase
to make a complaint about
are entitled to a partial refund
be as described
retain a deposit
remains valid
net
supply / offer / provide replacement products
exorbitant
